A fine hello to you. This is Julie Otten from Juewels.com, a business registered at the Dutch Chamber of Commerce with number 53616316, mail address Lisztstraat 111, 2551TC Den Haag, Netherlands. This privacy policy sets out how I handle your personal information if you’re a client of Juewels Website Design & Services or a visitor of the Juewels.com website.
When I say ‘Juewels Website Design & Services’, ‘Juewels’ ‘Juewels.com’ or ‘I’ it’s because I own and run this business and website.
If I say ‘policy’, I’m talking about this privacy policy. It contains the rules for working with me and when using Juewels’ services.
The type of personal information Juewels collects
I collect certain personal information about my clients as well as the visitors of the Juewels.com’ website.
The most common types of information I collect include:
- First and last name
- email addresses
- telephone numbers
- mail addresses
- transactional details
- information about your website, domain name and webhost provider
- information you give about yourself or your company during our meetings
- testimonials about Juewels Website Design & Service
- IP addresses and other web analytics data
How Juewels collects personal information
I collect personal information directly when you provide it to me, or automatically as you navigate through the website.
I collect your personal information when you provide it;
– when contacting me regarding my website services
– during an assessment center
– when filling out an online form
– when sending me an email, letter, short message, etc.
How Juewels.com uses personal information
I use your personal information:
to fulfil the contract I have with your company and to deliver the related services where this is necessary for purposes which are in Juewels’ legitimate interests. These interests include:
– providing you with services described on Juewels.com
– managing my relationship with you, e.g. by responding to your comments or queries submitted to me per email or asking for your feedback
– managing Juewels’ legal and operational affairs
– improving Juewels’ services
– providing general administrative and performance functions and activities
– operating the Juewels.com website
– for purposes which are required by law
– for responding to requests by government, a court of law, or law enforcement authorities conducting an investigation
When Juewels discloses your personal information
I will disclose personal information to the following recipients:
subcontractors and service providers who assist Juewels Website Design & Services in connection in providing its services, in particular: website hosting provider which is located in the USA and its server in Amsterdam; mobile phone which is located in the NL; and service providers who I use to provide diagnostic services which are located in the Netherlands and USA; and my professional advisers (lawyers, accountants, financial advisers, business coaches etc.) which are located in the Netherlands
regulators and government authorities in connection with compliance procedures and obligations
– a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity
– a third party in order to enforce or defend Juewels Website Design & Services’ rights, or to address financial or reputational risks
– other recipients where I am authorized or required by law to do so.
Where Juewels stores and/or transfers your personal information
Juewels Website Design & Service is based in then Netherlands so your data will be mainly processed locally in the Netherlands. Some of the recipients I have mentioned above, and to whom I disclose your personal information, are based outside the Netherlands in places like the USA. I do this based on your consent to this policy. To protect your information, I take care where possible to work with subcontractors and service providers who I believe maintain an acceptable standard of data security compliance.
How long Juewels Website Design & Services keeps your personal information
I retain your personal information for as long as is necessary to provide the services to you and others, and to comply with legal obligations.
In line with the Dutch regulations, I need to keep my administration for 7 years. This means that a copy of contracts and invoices I send you will stay in my system for 7 years. Probably longer, since it’s a part of my business administration paperwork.
If requested by you, I will delete all my notes and working documents after a website service is completed.
How Juewels keeps your personal information secure
I store personal information on locally on secured hard drives in the Netherlands. Personal information that I store or transmit is protected by security and access controls, including username and password authentication and data encryption where appropriate.
How you can access your personal information
You have the right to make a request to receive the personal information I hold about you and to request corrections of any errors in that data. To make an access or correction request, please contact me per email.
You can also request to delete your personal information. Due to Dutch regulations, I need to keep some information for a certain amount of time (see above).
What about cookies and web analytics
The Juewels.com website uses cookies. View the Cookies Policy.
My website is hosted with GreenGeeks.com in the USA. The information you enter through my website lives, within my sites database, on their servers in the Netherlands and the USA. The host also automatically collects and saves information in so-called server log files, which your browser automatically transmits. These are:
IP address
Browser
Operating system
Referrer URL
Country
Time of server request
Pages visited
Duration of visit
Downloads
This data cannot be attributed to specific people. This data is not merged with other data sources. Juewels reserves the right to check these data at a later date, if I am aware of any concrete indications for unlawful use.
Unhappy?
If you feel that my compliance with privacy legislation is not correct, please let me know so I can fix it. If you are not happy with my response, you have every right to complain, the official body to do so in The Netherlands is the “Autoriteit Persoonsgegevens”.